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Online Consultations

Online video consultations with a Physiotherapist or Chiropractor

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Introducing Virtual Treatment

At The Medical we have a wealth of expertise in completing remote appointments as well as face to face interventions. Our Physiotherapists, Chiropractors and Doctors are highly skilled at delivering either telephone or video appointments, for a wide range of conditions, injuries, and complaints.

We complete these for large organisations, teams, or individuals on a membership or pay-as-you-go basis.

Virtual appointments can be a valuable tool as a stand-alone, or as part of a blended hands on and virtual care pathway.

We commonly use this form of intervention for progression of a rehab or strength and conditioning programme, or even as an emergency appointment if you can’t travel to our clinics due to severe or debilitating acute pain. They can also be excellent for important review sessions for interventions such as injection therapy, meaning less time out of work, or they can be done from the convenience and comfort of your own home at a time that suits you.

Studies of clinical practice show that up to 75% of a diagnosis can come from what patients say – known as the Subjective Assessment. Virtual appointments combine this Subjective Assessment, with video screening and expert observation of movement patterns and function in real time.


Booking Your Consultation

Booking your virtual consultation is as easy as booking a face-to-face appointment! Our friendly customer support team are ready to take your call on 03303 334 123. All you need to do is specify that you would like a Telehealth appointment, our team will then book you in at a time that suits you. Arrangements will be made to send you your secure invite via email to use at the time of your appointment. Payment for your first session will be taken when you book your appointment, meaning a smooth cashless process for you when attending your appointment.

Virtual Consultation

Our software system then allows us to stream interventions and exercises live to you during the session, send out a prescription or guide you through self-mobilisation. This is then followed up with a bespoke exercise or rehab programme, should your complaint require it, which our clinicians are able to track your progression with via the patient app. We even get real time pain alerts or messages from you, and can evaluate your home exercise program via a recording you make direct from the app during your self-directed sessions; perfect for us to keep a watchful eye until your next hands on session.

online consultation

Bespoke Exercise Plans and After Care

Once you have used the invite, undertaken your real time virtual appointment and completed any in session interventions, follow up exercise programs or any required prescriptions will be emailed to you or accessed directly from your patient app.

The clinician will be able to book follow up appointments if required at the end of your virtual session, for either future hands on or virtual sessions. Should the clinician feel your complaint requires a different approach they will also be able to organise an internal referral for you; for example if the Physiotherapist thinks you need to be followed up by one of our Doctors.

video online consultation

HCPC and CSP regulated

All of our physiotherapists are registered members of the Chartered Society of Physiotherapy (CSP) and the Health and Care Professions Council (HCPC). Our combined experience includes work with leading sports clubs, from Bristol Rugby and Bristol City Football Club, to international teams such as Team GB Lacrosse and Team GB Ice Hockey.

Our Team

We have 3 experienced Specialists

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